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with us.
If you have a question or concern that is not addressed below, please contact us so that we may
personally assist you.
PLACING ORDERS
You can place your orders directly from the website 24/7, or you are welcome to call us at
…coming soon…………………. All major credit cards are accepted for payment through PayPal. If
you would like to pay by check, please let us know and we will assist you with that.
Generally, all orders are shipped within five (5) business days of receipt of order, excluding
holidays. On occasion, an order may be slightly delayed. In that case, you will be notified and
given a new timeframe.
All purchases made in the state of Texas will be charged 8.25% sales tax.
RETURNS & REFUNDS
All items, except custom orders, can be returned. We will only accept returned items that are
unused and are not damaged. If you receive a damaged item, please notify us immediately. Once
we receive the returned item, you will be given a full refund, less shipping/handling charges, a
credit or you may exchange the item for something of equal value
Refunds will be given in the manner in which payment was initially received. If you paid by
credit card, a credit card refund will be issued. Likewise, if you paid by cheque, a cheque will be
issued.
SHIPPING OPTIONS
Our shipping options are UPS ground and 2nd day air, USPS Parcel Post, Priority or Express.
All other shipping options must be requested.
Please note that UPS is the only service that guarantees delivery as specified. The USPS does
not guarantee timely deliveries. A USPS Priority shipment is supposed to be 2-3 days, however
it could be longer. USPS shipments are also more difficult to track than UPS shipments.
This is especially important to remember if you need your order by a specific date and during
holidays.
Shipping charges are for a single address shipment. If you would like us to ship items to separate
addresses we will be happy to do so but additional shipping charges will apply. Please contact us
if this is something you would like us to do for you.
INTERNATIONAL SHIPPING
International shipments are made via the USPS. Large orders may be subject to additional
shipping charges and will be determined at the time of ordering.
Privacy Policy
If you have a question or concern that is not addressed below, please contact us so that we may
personally assist you.
PLACING ORDERS
You can place your orders directly from the website 24/7, or you are welcome to call us at
…coming soon…………………. All major credit cards are accepted for payment through PayPal. If
you would like to pay by check, please let us know and we will assist you with that.
Generally, all orders are shipped within five (5) business days of receipt of order, excluding
holidays. On occasion, an order may be slightly delayed. In that case, you will be notified and
given a new timeframe.
All purchases made in the state of Texas will be charged 8.25% sales tax.
RETURNS & REFUNDS
All items, except custom orders, can be returned. We will only accept returned items that are
unused and are not damaged. If you receive a damaged item, please notify us immediately. Once
we receive the returned item, you will be given a full refund, less shipping/handling charges, a
credit or you may exchange the item for something of equal value
Refunds will be given in the manner in which payment was initially received. If you paid by
credit card, a credit card refund will be issued. Likewise, if you paid by cheque, a cheque will be
issued.
SHIPPING OPTIONS
Our shipping options are UPS ground and 2nd day air, USPS Parcel Post, Priority or Express.
All other shipping options must be requested.
Please note that UPS is the only service that guarantees delivery as specified. The USPS does
not guarantee timely deliveries. A USPS Priority shipment is supposed to be 2-3 days, however
it could be longer. USPS shipments are also more difficult to track than UPS shipments.
This is especially important to remember if you need your order by a specific date and during
holidays.
Shipping charges are for a single address shipment. If you would like us to ship items to separate
addresses we will be happy to do so but additional shipping charges will apply. Please contact us
if this is something you would like us to do for you.
INTERNATIONAL SHIPPING
International shipments are made via the USPS. Large orders may be subject to additional
shipping charges and will be determined at the time of ordering.
Privacy Policy